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Tell Them No: How to Manage Client Expectations

We’ve all been there… we’ve all taken on a project that starts off OK but as the days go by and you present revision after revision it starts to go off track and suddenly the project isn’t what you expected. You’ve delivered the wrong thing or spent far more time than you budgeted for. You wake up in the middle of the night in a panic thinking about the project because your client isn’t happy, you’re not happy, you’re frustrated, everything seems like an uphill battle and you start to procrastinate. It takes so much energy for you to make a start on the project that you’d just rather not. You start to resent the client and the whole experience leaves a sour taste in your mouth...

This webinar will teach you best ways to keep clients in line to save your sanity and your business.


Key Takeaways:

Client communication best practices
Managing timelines
How to tell a client when you've gone over budget
Strategies to running a project smoothly


About the Instructor:

Bianca Bramham is the North America Managing Agent and Producer of The Jacky Winter Group, a creative representation and production agency in New York. They make connections; introducing talented artists to the best brands around. They also work with clients to realise their vision and make the process seem like the easiest thing in the world.

Earlier Event: December 6
Make Mindfulness Work
Later Event: January 11
Know Your Worth